Silicon TechnoLabs is committed to ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and the procedures that we have to safeguard your privacy. This Privacy Policy sets out the information requested from you when you access www.silicontechnolabs.in (the "Site").

What We Know About You

If you register an account with SiliconTechnoLabs we receive and store information you give us. Most of the information you give us is collected when you buy products on-line or complete your Customer Profile. You may give us information such as your name, address, phone numbers, e-mail addresses, employment information. If you place an order, we retain a record of the contents of the order, delivery and billing address information, and any communication you might have with our Customer Service or Tech Support teams about the order. If you use features such as commenting, in-stock notifications, and comment reply notifications, we retain record of this fact.We are not in business of selling customer information to others,So we never selling user-provided and user-generated data for financial gain or competitive advantage.

The information that you provide us is used to respond to your requests, customize your interactions with us.

When and How We Send Email

We send mail to users when orders are placed, shipped, or ready for local pickup. We may also be in contact when an order requires payment before shipping, or if other issues prevent us from fulfilling an order.

We will notify users if we believe their privacy has been compromised, if it is within our power to do so. For example, if we discover a customer’s account user login information has been exposed elsewhere on the web, or if we are compelled to disclose information to law enforcement.

We offer a set of opt-in email subscriptions for things such as newsletters, and comment reply notifications. You can control your subscriptions (when logged into your account). All new customers are signed up to our main newsletter by default, and Silicon TechnoLabs may at any time add all new and all existing customers to existing and new newsletters at our discretion.

We may occasionally send you an email that you did not request or trigger with an action of any kind in order to promote a certain aspect of our site, products, or services.

When you talk to our support teams

If you email us, chat with us, or call us on the telephone for support we can and most of the time will record the interaction. This is done so for training and audit purposes and the private conversations between customers and support staff are never sold to or shared with third parties (except when a third party tool, such as email or our chat service, is used to make the interaction possible).

Logging and Log Retention

In order to understand traffic to our sites and diagnose technical problems, we log individual web requests. These logs include time of request, individual IP address, referer, and user agent strings. We may retain these logs for up to 30 days, although individually-identifying information will be obscured after one week.
In order to prevent fraud and detect malicious behavior, we log IP addresses for specific actions, such as creating a customer account and placing an order. This information is automatically deleted after no more than 30 days.
Except in the case of malicious traffic, we will not share log data with any third party, unless compelled by legal process to do so.

Cookies and HTTP

We use cookies to know when users are logged in to Silicon TechnoLabs services, and to track preferences such as display currencies and the rendering of product menus.
Our analytics software, also sets a cookie that helps keep track of how many unique visitors we’re getting and where they come from, unless you’re browsing with Do Not Track enabled.
We do our best to serve all content securely over HTTP.

Changes to Our Privacy Policy

Our Privacy Policy and Website Terms of Use terms may change from time to time. Check our Sites frequently to see recent changes. We may notify you by e-mail of such changes (unless you have told us not to). Continued use of any of our Sites will signify that you agree to any such changes. Unless we expressly state otherwise, our current Privacy Policy applies to all information we have about you.

Third Party Services

Do Not Track

Do Not Track is a standard for telling sites that you don’t want to be tracked. It’s aimed at sites you don’t visit directly, like advertisers and social media platforms.

Silicon TechnoLabs supports the Do Not Track standard. While third party plugins with access to visitor browsing data are extremely limited on silicontechnolabs.in all are disabled for visitors passing a Do Not Track HTTP header. This includes third party tools for analytics (described below).

Email

We use GMail, and mail sent to or from silicontechnolabs.in addresses generally passes through Google’s servers.

Payment Providers

Credit Card payments are processed through PayUmoney. All credit card data including the cardholder name, credit card number, expiration date, CVV, and full billing address are sent to PayUmoney via an API for processing. Details regarding what products a customer is purchasing and other demographic information are not sent to PayUmoney. Credit card data is not stored at any point on Silicon TechnoLabs servers.

Shipping Providers

We offer shipping through third parties: BlueDart(DHL), DTDC, The Professional courier  and the Indian Speed Post Postal Service. We pass delivery addresses, phone numbers, and invoices to these companies to the extent required for quoting shipping prices and successful delivery of orders.

Analytics

Silicon TechnoLabs  uses Google Universal Analytics to track aggregate behavior of visitors on silicontechnolabs.in.

Google Universal Analytics is a service hosted on Google’s servers. It is activated by a JavaScript snippet that loads on every page to send visitor behavioral information to Google. Silicon TechnoLabs  uses this information to understand how visitors use our site. Silicon TechnoLabs  also utilizes Google Analytics Demographics and Interest Reporting. This means we combine personally identifiable information about your Silicon TechnoLabs  account, browsing, and shopping habits and merge it with Google’s tracking cookies, all of which goes to Google. This is enabled by default for all visitors to SiliconTechnoLabs.in. You can opt out of this by enabling Do Not Track headers in your browser or installing and enabling the Google Analytics Opt-Out Browser Add-on.